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Why it Pays to Have a Single Vendor for Cloud Communications and Contact Center
How many vendors do you use, or are planning to use, for your communications and customer service needs? If your answer is more than one, you’re likely suffering from high costs and unnecessary headaches. Multiple vendors mean there’s a ... Read more
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Cloud PBX for Microsoft Teams – Small and Mid-Sized Business Edition
Get the most out of your Microsoft Teams investment with RingCentral Cloud PBX for Microsoft Teams. Upgrade your setup to include enterprise-grade telephony for faster productivity, stronger reliability, and tighter security irrespective of your ... Read more
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Combination of Message, Video, Phone eBook
Why combining your messaging, video, and phones is key. This timely eBook details how to securely bring your messaging, video, and phones together and the must-haves you should require from any cloud communication provider you choose.... Read more
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Forrester Report: Now Tech: Customer Identity And Access Management, Q1 2022
You can use customer identity and access management (CIAM) solutions like Okta Customer Identity Cloud to register, authenticate, and provide […]... Read more
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Build vs Buy
Managing modern customer identity is a complex task. Keeping up with evolving standards, compliance laws, best practices, and constantly patching […]... Read more
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Why Customer Identity?
Today’s companies must enable their customers to engage with their apps or services at any time, from any device, in […]... Read more
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Forrester Report: Now Tech: Customer Identity And Access Management, Q1 2022
You can use customer identity and access management (CIAM) solutions like Okta Customer Identity Cloud to register, authenticate, and provide customers with self-service. These solutions play a critical role in supporting engaging and safe ... Read more
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Customer Support at Scale: The State of Tennessee x Zendesk:
Zendesk was awarded a three-year contract with the State of Tennessee–and we’re celebrating! This one-pager outlines wins from the State of TN and can be used in state and local sales plays. Key stats: CSAT increased 35% and the department saved ... Read more
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8 Deployment Pattern Structures to Transform your CI/CD
Good deployment patterns mean fast and repeatable pipelines. Great deployment patterns mean fast, repeatable and safe pipelines. Dive deep into deployment pattern structures to find which ones are best for your SDLC needs in our new ebook: 8 ... Read more
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Creating an Exceptional Developer Experience
To say that good developers are in demand is an understatement, so naturally, making sure that your developers have the best possible experience working with your technology is a top priority. However, delivering that experience is easier said ... Read more
